Home

Specialized Information and Referral | Office of Legislative and Regulatory Affairs, Kentucky Cabinet for Health and Family Services

275 East Main Street, Frankfort, KY 40621

Eligibility

No restrictions

Required documents

No documentation required

Hours

Mon-Fri 8:00 am-4:30 pm (EST)

Application process

Call or email [email protected]

Fees

Free

Service area

KY

Description

Offers a centralized directory for any and all questions and concerns from citizens of the Commonwealth. Operates multiple inboxes (CHFS Listens, CHFS Constituent Services, CHFS Small Business Ombudsman) and a call center. All inquiries are either assisted directly or forwarded to the appropriate department within CHFS. Referrals are made to programs and services both inside and outside of the Cabinet (e.g. Community Action, KHC, AOC, KBML, etc.). All complaints are directed to APA-Ombudsman.

Providing organization

Kentucky Cabinet for Health and Family Services

Provides a diverse and inclusive organization providing programs, services and supports that protect and promote the health and well-being of all Kentuckians and their communities.